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Understanding of relevant compliance & regulations requirements (e.g. Employment law, GDPR, UKVI) | Deep knowledge of all systems used within L&D, especially the LMS and Clear Review. |
Working knowledge of tools & systems used in HR, L&D and Internal Comms | Knowledge of how to identify core training needs, using appropriate facilitation / questioning skills to explore. |
Knowledge of best practice employment processes | Knowledge of different training styles and approaches and how to create appropriate content. |
Compensation & Benefits, including payroll and benefit provision | Skills in identifying and building relationships with training providers |
Understanding of organisational design | Excellent working knowledge of relevant professional qualifications - including high level content, admin processes and support options |
Good knowledge around managing employee relations | Empathic coaching approach when discussing development needs/challenges with managers or individuals. |
Knowledge of how to drive employee engagement and embed culture & values | Knowledge of appropriate psychometric tools, and 360 feedback approaches |
Creativity & creative problem solving | Creativity to create comms and e-learning content where relevant for the firm |
Deep knowledge of training & development styles & options and best practice approaches | |
Work collaboratively to design training courses | |
Good working knowledge of relevant professional qualifications | |